Joo Cookie Policy

At Joo, we believe your privacy matters. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website at Joo Casino.com, access the Joo casino login page, use our mobile browser version, or download the Joo casino app. By continuing to use our platform, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — desktop, tablet, or smartphone — when you visit a website. At Joo Casino, we use cookies to recognise your device, remember your preferences, and improve your overall experience on our platform. Cookies allow us to provide you with a seamless, personalised service whether you're accessing us from a browser or the Joo casino mobile app.

Cookies may be "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a set period of time. We use both types for the purposes described below.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, services you have requested — such as accessing the Joo casino login area, processing transactions, or maintaining your session — cannot be provided. We do not require your consent to place these cookies, as they are fundamental to how our platform functions.

• Session management and authentication
• Security and fraud prevention during your visit
• Load balancing across our servers
• Remembering items in your account or active bonus states

Functional Cookies

We use functional cookies to remember choices you make and to provide enhanced, personalised features. For example, at Joo we store your language preference, currency selection, and display settings so that every time you return, your experience feels consistent and tailored to you.

• Language and localisation preferences
• Currency and region settings (EUR, USD, RUB, NOK, AUD, etc.)
• Remembering whether you've acknowledged notifications or banners
• App install prompts for our iOS and Android applications

Performance and Analytics Cookies

At Joo Casino, we collect anonymised information about how visitors interact with our website. These performance cookies help us understand which pages are visited most frequently, how long users spend on each section, and where technical issues may arise. This data allows us to improve the Joo casino online experience and optimise our platform for all users.

• Page visit frequency and duration
• Error and crash reporting
• Navigation paths across the casino lobby
• Device and browser type statistics

Marketing and Targeting Cookies

We and our trusted third-party partners may place marketing cookies to deliver relevant promotions and offers to you. These cookies track your activity across websites to build a profile of your interests, which we use to show you content related to Joo casino bonus codes, Joo casino free spins, no deposit offers, and other promotional campaigns that may be relevant to you. You may opt out of these cookies at any time using our cookie preference centre.

• Tracking clicks on promotional banners and email campaigns
• Measuring the effectiveness of bonus code campaigns and promo codes
• Retargeting based on previous visits to our site
• Affiliate and referral tracking

Third-Party Cookies

Our website may contain content and services provided by third parties, including game providers such as NetEnt, Pragmatic Play, BGaming, Evolution, and others. These providers may place their own cookies on your device when you access their content through the Joo casino lobby. We do not control these third-party cookies and recommend that you review the respective privacy policies of those providers.

We also work with analytics platforms and advertising networks who may set cookies independently. At Joo, we take care to partner only with reputable providers, but we cannot be held responsible for the practices of third-party services beyond our direct control.

Cookies and Our Bonus Offers

Cookies play a functional role in how we deliver and track promotional content. When you interact with our Joo casino sign up page, redeem a Joo casino bonus code, or claim a no deposit bonus, cookies help us verify eligibility, apply your chosen offer correctly, and ensure that wagering requirements are tracked accurately. Our Joo casino bonus terms rely in part on cookie-based session data to attribute your activity to the correct account and promotion.

If you disable cookies, you may find that certain bonus features — such as automatic application of a Joo casino promo code or tracking of free spins progress — do not function as intended. We strongly recommend keeping functional and strictly necessary cookies enabled while using our platform.

How to Manage Your Cookie Preferences

You have the right to control which non-essential cookies we place on your device. At Joo Casino, we provide the following options for managing your preferences:

Cookie Preference Centre

When you first visit our website, we present a cookie consent banner. You can adjust your preferences at any time by accessing the cookie settings link available in our website footer. You may choose to accept all cookies, reject non-essential cookies, or customise your selection by category.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being placed. Please note that if you block all cookies, some parts of our website — including the Joo casino real money gaming area — may not function correctly.

Instructions for managing cookies in common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Site Permissions → Cookies and site data

Opt-Out of Analytics and Advertising

You may opt out of analytics tracking by using tools such as the Google Analytics Opt-out Browser Add-on. For advertising cookies, industry opt-out tools such as the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI) opt-out pages are available. Opting out does not prevent you from using Joo casino mobile features or accessing our games — it only limits personalised advertising.

Data Sharing Across Stable Tech N.V. Brands

Our platform is operated by Stable Tech N.V., a company registered in Curaçao (reg. no. 160129). Cookie and usage data collected through Joo may be shared across sister brands operated by Stable Tech N.V. in accordance with our Privacy Policy. This data sharing enables us to maintain consistent security standards and improve services across our brand family.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. We will notify you of material changes by posting an updated version on our website. Your continued use of Joo casino online following the publication of changes constitutes your acceptance of the revised policy. We recommend that you revisit this page periodically to stay informed.

Contact Us

If you have any questions about our use of cookies or wish to exercise your data rights, please do not hesitate to get in touch with our team. At Joo, our support staff are available 24/7 via live chat on our website or by email at support@Joo Casino.com. We are committed to responding to your enquiries promptly and transparently.